Random Restarts w/W7 64bit

PanteraGSTK · 11-05-09, 01:41 AM

Long time no post, but I have recently upgraded from vista to w7. I did a fresh install and for some reason if I let the computer idle with or without a screensaver it will restart. I thought it was my oc, but I've narrowed it down to a possible driver issue after letting occt run for over 12 hours without any problems. I even let it go back to stock clocks to see if that was the issue. Has anybody else seen this with nvidia chipsets/videocards?

BTW, same hardware in sig except for dual 8800gt's , evga 750i ftw, 2 wd aajs 160gb drives in RAID 0, and 4 gig kingston kit. For some reason I also can't reach my old oc with this board, but that is another matter.

Brando · 11-05-09, 01:43 AM

I had random restarts and it seems it was a dying hard drive as far as I can tell. I took it out and my other newer drive hasn't done it.

PanteraGSTK · 11-05-09, 01:50 AM

Quote:

Originally Posted by Brando

I had random restarts and it seems it was a dying hard drive as far as I can tell. I took it out and my other newer drive hasn't done it.

Tried that. Not the hard drives. I used a totally different drive and had the same problem. The alternate drive was even a pata instead of sata. I'm thinking it may be the nvidia chipset drivers but I can't test because I'm pretty sure I have the only one that exists for my chipset.

Never mind, I just found new drivers. I will test and report back.

invisible hand · 11-06-09, 12:09 PM

Quote:

Originally Posted by PanteraGSTK

Tried that. Not the hard drives. I used a totally different drive and had the same problem. The alternate drive was even a pata instead of sata. I'm thinking it may be the nvidia chipset drivers but I can't test because I'm pretty sure I have the only one that exists for my chipset.

Never mind, I just found new drivers. I will test and report back.

What error message do you get once windows reloads?

PanteraGSTK · 11-06-09, 12:26 PM

Quote:

Originally Posted by invisible hand

What error message do you get once windows reloads?

That is what's weird. It just restarts like I told it to. No errors. Just the password screen. I guess I just need to sit in the room and wait for it to do it. I didn't have this problem with vista 64 bit.

redduc900 · 11-06-09, 12:49 PM

Check the Event Viewer logs for any critical errors related to the time(s) of the reboots.

PanteraGSTK · 11-06-09, 05:18 PM

Event log says that winlogon.exe initiated shutdown. It gives no reason. Weird.
reason code 0x500ff

bchur83 · 11-06-09, 05:29 PM

Sounds like it is doing automatic windows updates and restarting afterward. They will usually notify you though before it restarts.

thehacker010 · 11-06-09, 11:08 PM

Several things to check in regards to winlogon.exe errors. This one in particular. Here are a few ideas you could try. I listed them in the order I would try.

1) Try disabling all the ACPI settings in your BIOS. The fact that you say it happens when your computer idles might mean it may not be going into hibernate mode correctly. If that solves the issue, sleep/hibernate is most likely the cause.

2) Update your BIOS and GPU drivers to the newest versions.

3) There are several worms and viruses that can cause winlogon.exe failure. Try scanning for malicous code.

I have seen this issue occur in previous Windows versions as well.

Brando · 11-07-09, 07:17 PM

I just remembered after reading this last post that I had a problem with hibernation. If I left the pc alone too long I woild come back and be unable to get the screen back up by moving the mouse like usual. I set it to "put the computer to sleep - never".

RZA · 11-08-09, 02:22 AM

I have same issues with my Win7x64 - sometimes it restarts at night. As far as I could infer from logs, this happens due to Windows Update.

Also, check your power options to make sure it doesn't go to sleep.

PanteraGSTK · 11-09-09, 07:10 PM

Thanks for all of the suggestions. I've tried everything you've suggested and it still restarts. I'm thinking one of my drives is going bad even though it is pretty new. I ran a smart test and the same drive keeps failing. Someone suggested it earlier in the thread, but I had hoped that wasn't the case...

Thanks guys.

hokiealumnus · 11-09-09, 09:10 PM

I had a HDD that hard-locked the whole PC when it hiccuped before it finally borked itself. It was just a data drive and didn't have to be in use at the time. If the drive giving smart errors isn't the main OS drive, try unplugging it and see if it still shuts down on you. If it's the OS drive, well, better get to backing up while you still can!

PanteraGSTK · 11-10-09, 02:44 PM

Quote:

Originally Posted by hokiealumnus

I had a HDD that hard-locked the whole PC when it hiccuped before it finally borked itself. It was just a data drive and didn't have to be in use at the time. If the drive giving smart errors isn't the main OS drive, try unplugging it and see if it still shuts down on you. If it's the OS drive, well, better get to backing up while you still can!

What imaging software is compatible with W7?

hokiealumnus · 11-10-09, 03:08 PM

The latest version of Acronis should work. Not sure about others.

11-05-09, 01:41 AM	#1
PanteraGSTK Member Join Date: Jul 2001 Location: over there	Random Restarts w/W7 64bit Long time no post, but I have recently upgraded from vista to w7. I did a fresh install and for some reason if I let the computer idle with or without a screensaver it will restart. I thought it was my oc, but I've narrowed it down to a possible driver issue after letting occt run for over 12 hours without any problems. I even let it go back to stock clocks to see if that was the issue. Has anybody else seen this with nvidia chipsets/videocards? BTW, same hardware in sig except for dual 8800gt's , evga 750i ftw, 2 wd aajs 160gb drives in RAID 0, and 4 gig kingston kit. For some reason I also can't reach my old oc with this board, but that is another matter. __________________ EVGA i750 SLI FTW E6300 @ 3100mhz 1.453v vdroop mod Kingston pc8500 4gb 2x 8800GT in SLI 2x WD 160gb in RAID 0 Xclio 650w psu Scythe Infinity 2X Kingwin 80cfm 120mm fans X-fi xtreme gamer Windows 7 Ultimate Bill Gates over heard saying "If i had a penny for every time Windows Crashed... Oh wait, I do."

11-05-09, 01:43 AM	#2
Brando Member Join Date: Jan 2006 Location: Brandonia	I had random restarts and it seems it was a dying hard drive as far as I can tell. I took it out and my other newer drive hasn't done it. __________________ {Intel i7 920 CO 3675mhz 1.28v-Megahalems{}Gigabyte EX58-UD3R{}6gb OCZ platinum DDR3-1600{}EVGA GTX 260-216{}Sony Trinitron 21" {}WD6400AAKS hd{}Samsung SH-S203 burner{}Enermax Revolution 850 watt{}Antec Nine Hundred{}Saitek Eclipse{}Logitech G5-Steelpad 5L{}Asus Xonar Essence STX-Gilmore Lite amp-Denon AH-D7000 phones} HEAT: http://www.heatware.com/eval.php?id=48093 Gaming tag: =DF=PonceDLePwn

11-06-09, 12:49 PM	#6
redduc900 Senior SETI Team Member Join Date: Dec 2000 Location: Rosetta@Home, and WCG in Portland	Check the Event Viewer logs for any critical errors related to the time(s) of the reboots. __________________ DFI LP UT P35-T2R (0919 BIOS) Intel C2D E8500 C0 (Q813A) ~ 4.20GHz (467MHzx9.0) @ 1.47v OCZ 2x2GB FlexII PC2-9200 ~ 1120MHz (5-5-5-15) @ 2.1v Western Digital 2x74GB Raptors ~ RAID 0 + RAID 1 Hitachi 2x80GB 8MB 7K250 Deskstars ~ Storage eVGA 8800GTS 640MB A2~ 594/1404/2052 Creative SB X-Fi XG Fatal1ty Pro Tt / Channel Well TP 850W MS Windows 7 Pro x64 Join the OCF Rosetta@Home Team!!!

11-06-09, 05:18 PM	#7
PanteraGSTK Member Join Date: Jul 2001 Location: over there	Event log says that winlogon.exe initiated shutdown. It gives no reason. Weird. reason code 0x500ff __________________ EVGA i750 SLI FTW E6300 @ 3100mhz 1.453v vdroop mod Kingston pc8500 4gb 2x 8800GT in SLI 2x WD 160gb in RAID 0 Xclio 650w psu Scythe Infinity 2X Kingwin 80cfm 120mm fans X-fi xtreme gamer Windows 7 Ultimate Bill Gates over heard saying "If i had a penny for every time Windows Crashed... Oh wait, I do."

11-06-09, 05:29 PM	#8
bchur83 Member Join Date: Jan 2003 Location: Land of 10,000 Lakes	Sounds like it is doing automatic windows updates and restarting afterward. They will usually notify you though before it restarts. __________________ Main Rig: Gigabyte EP45-UD3P * C2Q Q9400 @ 2.8Ghz * 4GB (2x 2GB) G-Skill PC2-8000 * Sapphire Radeon 4870 512MB * 2TB Storage * 2x Samsung SH-S203N DVD+/-RW * Lian-Li PC-V2000B * Dell 24" 2407FPW Widescreen LCD HTPC: Shuttle SB65G2 * P4 2.6C @ 3.0Ghz * 1GB Kingston PC3200 VR @ 231mhz 2.5-3-3-7 2.8v * ATI X800PRO * 80GB Storage * Lite On 16x DVD-ROM * 40" Samsung 1080p LCD via HDMI Media Server: DFI Lanparty UT NF4 Ultra-D * A64 3800+ X2 * 1GB PC3200 * Powercolor X800XL * 4.5TB Storage * Lite On 16x DVD-RW Gaming Laptop: Dell Inspiron E1705 * Core 2 Duo T7200 @ 2Ghz * 2GB (2x 1GB) PC5300 DDR2 * Geforce 7900GS Go * 80GB 7200rpm HD * 8x DVD+/-RW * 17" Ultrasharp WUXGA LCD Heatware

11-06-09, 11:08 PM	#9
thehacker010 Member Join Date: Jan 2008	Several things to check in regards to winlogon.exe errors. This one in particular. Here are a few ideas you could try. I listed them in the order I would try. 1) Try disabling all the ACPI settings in your BIOS. The fact that you say it happens when your computer idles might mean it may not be going into hibernate mode correctly. If that solves the issue, sleep/hibernate is most likely the cause. 2) Update your BIOS and GPU drivers to the newest versions. 3) There are several worms and viruses that can cause winlogon.exe failure. Try scanning for malicous code. I have seen this issue occur in previous Windows versions as well. __________________ Cpu - Intel E8400 @ 4.0GHz (445 x 9) 1.288v (CPU-Z) HSF - TRUE 120 with Scythe S-Flex SSF21F (29c/55c) Motherboard - Asus P5K Premium Ram - 2 x 2GB Corsair TWIN2X4096-6400C5DHX 5-5-5-18 890MHz 1.8v Video - BFG 880GT OC Storage - 500GB Western Digital 7200RPM PSU - Corsair HX620 Case - Antec 900 Sound - X-Fi Xtrememusic

11-07-09, 07:17 PM	#10
Brando Member Join Date: Jan 2006 Location: Brandonia	I just remembered after reading this last post that I had a problem with hibernation. If I left the pc alone too long I woild come back and be unable to get the screen back up by moving the mouse like usual. I set it to "put the computer to sleep - never". __________________ {Intel i7 920 CO 3675mhz 1.28v-Megahalems{}Gigabyte EX58-UD3R{}6gb OCZ platinum DDR3-1600{}EVGA GTX 260-216{}Sony Trinitron 21" {}WD6400AAKS hd{}Samsung SH-S203 burner{}Enermax Revolution 850 watt{}Antec Nine Hundred{}Saitek Eclipse{}Logitech G5-Steelpad 5L{}Asus Xonar Essence STX-Gilmore Lite amp-Denon AH-D7000 phones} HEAT: http://www.heatware.com/eval.php?id=48093 Gaming tag: =DF=PonceDLePwn

11-08-09, 02:22 AM	#11
RZA Member Join Date: Apr 2002 Location: San Francisco, CA	I have same issues with my Win7x64 - sometimes it restarts at night. As far as I could infer from logs, this happens due to Windows Update. Also, check your power options to make sure it doesn't go to sleep. __________________ Stuck? Do a Search. It helps.

11-09-09, 07:10 PM	#12
PanteraGSTK Member Join Date: Jul 2001 Location: over there	Thanks for all of the suggestions. I've tried everything you've suggested and it still restarts. I'm thinking one of my drives is going bad even though it is pretty new. I ran a smart test and the same drive keeps failing. Someone suggested it earlier in the thread, but I had hoped that wasn't the case... Thanks guys. __________________ EVGA i750 SLI FTW E6300 @ 3100mhz 1.453v vdroop mod Kingston pc8500 4gb 2x 8800GT in SLI 2x WD 160gb in RAID 0 Xclio 650w psu Scythe Infinity 2X Kingwin 80cfm 120mm fans X-fi xtreme gamer Windows 7 Ultimate Bill Gates over heard saying "If i had a penny for every time Windows Crashed... Oh wait, I do."

11-09-09, 09:10 PM	#13
hokiealumnus MSOS & Water Cooling ♫ ♪ ♫ Content Editor ♪ ♫ ♪ Forum Wars Judge Senior Member Join Date: Oct 2007 Location: Raleigh, NC	I had a HDD that hard-locked the whole PC when it hiccuped before it finally borked itself. It was just a data drive and didn't have to be in use at the time. If the drive giving smart errors isn't the main OS drive, try unplugging it and see if it still shuts down on you. If it's the OS drive, well, better get to backing up while you still can! __________________ EVGA P55 FTW * i7 860 @ ?.?GHz * Water * 2x2G G.Skill, DDR3-2000 (9-9-9-24) * EVGA 8800GTX * Corsair TX650 Water Cooled RC690: MCP-355 w/ XSPC Res Top -> Swiftech MCR-320 -> D-Tek Fuzion v.2 -> Swiftech MCW-60 Want to see your name on the front page of Overclockers.com? Click here to learn more! Sold something in the classifieds? Move it to the "SOLD!" sub-forum...click to find out how. My trash cans are gone!

11-10-09, 03:08 PM	#15
hokiealumnus MSOS & Water Cooling ♫ ♪ ♫ Content Editor ♪ ♫ ♪ Forum Wars Judge Senior Member Join Date: Oct 2007 Location: Raleigh, NC	The latest version of Acronis should work. Not sure about others. __________________ EVGA P55 FTW * i7 860 @ ?.?GHz * Water * 2x2G G.Skill, DDR3-2000 (9-9-9-24) * EVGA 8800GTX * Corsair TX650 Water Cooled RC690: MCP-355 w/ XSPC Res Top -> Swiftech MCR-320 -> D-Tek Fuzion v.2 -> Swiftech MCW-60 Want to see your name on the front page of Overclockers.com? Click here to learn more! Sold something in the classifieds? Move it to the "SOLD!" sub-forum...click to find out how. My trash cans are gone!