View Full Version : Dead pixels-should I RMA?
slkcrab
12-06-06, 12:39 PM
Just got a Samsung 941BW. Very nice LCD! However, it has some dead pixels in the lower right of the screen. The top two circled areas are the worse. The bottom two I didn't notice until after I looked at the picture. Should I RMA? Is it RMA'able? Would you RMA or live with it? I got the LCD from NewEgg.
I'm worried that if I do RMA, I'd get another one with worse dead pixels.
Thanks in advance for you insight.
Oh, here is the pic:
http://i65.photobucket.com/albums/h223/nscalenut/DeadPixels.jpg
bchur83
12-06-06, 01:06 PM
I would RMA it. It is a manufacturer defect. It is broken. The only thing that may stop you is if newegg states a minimum number of dead pixels it needs to RMA it.
I would RMA it. It is a manufacturer defect. It is broken. The only thing that may stop you is if newegg states a minimum number of dead pixels it needs to RMA it.Newegg's policy is an 8 pixel minimum for RMA of all of their LCD's.
terran2k
12-06-06, 01:16 PM
I bought that same monitor from best buy, its a really nice, luckily i did not have any dead pixels. But i also bought the 17in mag from BB as well, that had 1 stuck pixel. They exchanged it yesterday for me. I havent tested the new one yet.
just saw it was newegg. those pixels would annoy the heck out of me. Try to RMA it anyway, see what they say.
You may want to try these methods before trying to RMA it -
Fix Stuck Pixels (http://www.wikihow.com/Fix-a-Stuck-Pixel-on-an-LCD-Monitor)
I have spoken to people that have fixed a few stuck pixels with the "software" method.
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