- Joined
- Jul 9, 2003
- Location
- Green Bay, WI
Here's my story.
February 11th, I sign up for web hosting with WebHostingBoy.com - I purchased their special package for $45/year. Payed with PayPal.
First month was ok, service seemed pretty good. Then it got rocky. Frequent downtime, bad tech support, the IP of the server even changed, making my domain innoperative for a couple days.
Beginning of April, my webspace isn't working. Upon checking their website, I find this message:
My PayPal subscription was immediately cancelled, and the domain transferred to me quickly as well. So now I just needed to wait for the refund. I waited, and waited and waited some more. It's been over a month now, and still no refund.
I have sent 3 emails to this company using various email addresses I have found. One email bounced back, it didn't exist. The other two went through, but never received a reply. I also sent a help ticket through their parent website, webdesignboy.com - It hasn't even been read, let alone replied to.
I then called their 888 phone number. Their phone system is one big loop. When you call, you can choose 1, 2 or 3 for different departments. In my case, I choose 3 (billing). When you choose 3, it just loops back to the start and plays that same "choose 1, 2 or 3" message over and over again. So I finally just left a message on their voicemail system. I haven't received a reply.
I also called this Adeel Shaikh's personal desk and left a message there, no reply either.
Two of my friends that I lan with also ordered hosting through them, and neither of them have received their refunds either.
So, to summarize it all, I was supposed to receive my refund in 2 weeks. Its been a month. I've sent 3 emails, made 2 phone calls, and nothing. This guy has disappeared.
I'm at a loss. I'm very glad I didn't lose any more money, but damnit, it my $45!!!
Does anyone have any ideas what to do now? I'm really upset about this.
February 11th, I sign up for web hosting with WebHostingBoy.com - I purchased their special package for $45/year. Payed with PayPal.
First month was ok, service seemed pretty good. Then it got rocky. Frequent downtime, bad tech support, the IP of the server even changed, making my domain innoperative for a couple days.
Beginning of April, my webspace isn't working. Upon checking their website, I find this message:
Dear Valued Clients, WebHostingBoy.com has gone out of business. The reason for this was because we were not able to get our settlement on time from 2checkout.com to pay for servers from ev1servers.net and ev1servers.net refused to give us an extension for 1 week to allow us to make the payment. You will automatically receive a refund within the next two weeks. The domain name ownership has already been transferred for domain names that were registered by us. If you have not received the email to accept ownership of your domain name, please contact me by instant messenger immediately(Yahoo IM: Adeel_Shaikh2001; AIM: AdeelShaik4; MSN IM: [email protected]). Upon the request of ev1servers.net, I would like to ask that you please do not contact ev1servers.net. Thank you and I apologize for the inconvenience. With Best Regards, Adeel Shaikh WebHostingBoy.com
My PayPal subscription was immediately cancelled, and the domain transferred to me quickly as well. So now I just needed to wait for the refund. I waited, and waited and waited some more. It's been over a month now, and still no refund.
I have sent 3 emails to this company using various email addresses I have found. One email bounced back, it didn't exist. The other two went through, but never received a reply. I also sent a help ticket through their parent website, webdesignboy.com - It hasn't even been read, let alone replied to.
I then called their 888 phone number. Their phone system is one big loop. When you call, you can choose 1, 2 or 3 for different departments. In my case, I choose 3 (billing). When you choose 3, it just loops back to the start and plays that same "choose 1, 2 or 3" message over and over again. So I finally just left a message on their voicemail system. I haven't received a reply.
I also called this Adeel Shaikh's personal desk and left a message there, no reply either.
Two of my friends that I lan with also ordered hosting through them, and neither of them have received their refunds either.
So, to summarize it all, I was supposed to receive my refund in 2 weeks. Its been a month. I've sent 3 emails, made 2 phone calls, and nothing. This guy has disappeared.
I'm at a loss. I'm very glad I didn't lose any more money, but damnit, it my $45!!!
Does anyone have any ideas what to do now? I'm really upset about this.